Event submitted by Anonymous
Event ID:
20
Source:
Windows Update Agent
Category:
Installation

Message:
Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows XP (KB873339).





Solution by Anonymous

2006-06-30 09:56:35 UTC

If new updates from the windows update web site are being installed successfully, but this particular update keeps failing, then you may try the following:

1. Start - Run
2. Type cmd then click OK
3. In the command prompt type the following command:
Net stop wuauserv
4. Using explorer delete the C:\Windows\Softwaredistribution and the C:\Windows\System32\Softwaredistribution folders.
5. In command Prompt type the following :
Net start wuauserv (Press Enter to Start Windows update services)
6. Try Windows Update again



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